If you require an accommodation, please contact our Associate Service. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Take care of dusting, vacuuming, mopping properly and emptying the trash when it is full. If necessary, stop the fuel pump. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. More. Job Title: Customer Service Associate. Maintain proper cash levels in register drawer and change machines. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Check expiration codes, face and inspect all items. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Prepare all made to order food and/or beverages according to recipe or customer specifications. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. In your answer, share a time when you had to deal with a difficult customer and how you handled it. Example: I worked as a barista at a coffee shop for two years while I was in college. Customer Service Associate Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "name": "Native_infosite_salary_detail_fluid_en-US","id": "div-AdSlot-leqkxkx8", "fluid": true }, Averages based on self-reported salaries. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . The estimated additional pay is $4,596 per year. Apply Now! Prepare all made to order food and/or beverages according to recipe or customer specifications. Follow proper coding procedures. Click the link in the email we sent to to verify your email address and activate your job alert. Job Description. Department: Store Operations. There are 478,210 open job vacancies in the US. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. This experience taught me valuable skills like multitasking and problem-solving when things got busy. If you require an accommodation, please contact our Associate Service. Copyright 2023 Grabjobs Pte.Ltd. Join us or tag a friend to apply! See if they're hiring! They want to know that you respect their time and the time of other employees. Location: Field. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. Greet and provide an enjoyable shopping experience for all customers. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Take care to maintain the appropriate level of cash in the safes. I had overslept and rushed to get ready. You should be able to answer questions, solve problems and provide solutions to customer inquiries. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Learn how this feature works. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Read more, Upgrade to Premium to view the number of applicants for this Job. About this jobFind your commute. Follow proper coding procedures. Unlawful discrimination will not be a factor in any employment decision. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Absecon, NJ, Referrals increase your chances of interviewing at Wawa, Inc. by 2x. Ensure coffee thermals are filled and working properly. The estimated base pay is $17 per hour. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Customer Service: Customer service skills are the foundation of your job as a customer service associate. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Follow proper coding procedures. Check expiration codes, face and inspect all items. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. Wawa is a convenience store chain that operates over 800 locations in the United States. Ensure the proper execution of assigned foodservice and beverage programs and procedures. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Maintain proper cash levels in register drawer and change machines. Unlawful discrimination will not be a factor in any employment decision. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Maintain proper cash levels in register drawer and change machines.4. Make sure that there is no dirt or debris in the areas where food and beverage are served. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Stop fuel pumps if necessary. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. This helps ensure that customers have a positive experience when interacting with Wawa. STR08511 - Baltimore, MD 21224. Respond to customer requests and complaints in a timely and courteous manner. See Lead Customer Service Associate Salaries at other companies. If you require an accommodation, please contact our Associate Service. Pull expired items, document and discard. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. Complete other tasks as assigned by store management. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Stop fuel pumps if necessary. Handled currency and credit transactions quickly and accurately. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Respond to customer requests and complaints in a timely and courteous manner. Wawa, Inc. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. 3.9 Part-time 2 hours ago. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Companies. Maintain proper cash levels in register drawer and change machines. Store 5222 - New Smyrna Beach, FL 32168. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Previous customer service experience is preferred, but not required. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. Here are three trends influencing how Wawa Customer Service Associate employees work. Ensure coffee thermals are filled and working properly. In our journey to achieve boundless convenience, Wawa offers its own brand of elevated customer service thats achieved through continued food service innovation, new store growth and digital experiences. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Make sure the coffee machines are full and working properly. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. Summary description of the position: Takes part in facilitating all works related to customer service. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. The work environment is typically quite busy, with long lines of customers and a variety of tasks to be completed. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. You have reached your maximum number of active job alerts. Job Title: Customer Service Associate. Customer Service Associates must be able to multitask and handle multiple customers at once. Check expiration codes, face and inspect all items. Greet and provide an enjoyable shopping experience for all customers. Click the link in the email we sent to to verify your email address and activate your job alert. We are not an agent or representative of any employer. Part-Time. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. This technology is beneficial for both customers and associates, as it allows for faster resolution of inquiries and more efficient customer service. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Your email address will not be published. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Be sure to comply with all laws in the state in which you work. I think my outgoing personality would fit well here.. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Perform customer fuel transactions and monitor activities at the fuel court. Wawa, Inc. is an equal opportunity employer. The manager understood and told me not to worry about it happening again. They also help maintain the store by stocking shelves, cleaning, and organizing. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Full Job Description. Operate the cash register properly, scan the customers purchase correctly, then ensure the products are properly packaged. How To Become an Adventure Therapist: Step-by-Step Guide. How can you stand out? Stop fuel pumps if necessary. Job Description. Additional pay could include bonus, stock, commission, profit sharing or tips. Ready to see if youre the next Wawa associate? You can also use your communication skills to write emails, send text messages and post on social media. Job Title: Customer Service Associate. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Store 565 - Waldorf, MD 20603. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. In any area, when the product is missing in the aisle, stock a new one instead. Perform customers fuel transactions. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. Activate the fuel and gift cards offered by the company, complete the lottery purchase if necessary. Wawa, Inc. is an equal opportunity employer. Wawa, Inc. is an equal opportunity employer. Ensure coffee thermals are filled and working properly. . Your email address will not be published. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. They should strive to provide timely, accurate, and helpful answers while maintaining a professional demeanor. Job Title: Customer Service Associate. All Rights Reserved. Communicate with the management team regarding request and concerns.3. Greet customers in a friendly and professional manner, providing prompt service, Provide accurate information about products and services to customers, Process customer orders quickly and accurately, including cash handling and credit card transactions, Maintain cleanliness of the store, stocking shelves, cleaning counters, and organizing displays, Assist with inventory management, restocking items as needed, Ensure compliance with all safety regulations and company policies, Respond to customer inquiries and complaints in a timely and courteous manner, Monitor customer traffic flow and provide assistance when necessary, Follow up on customer feedback and take appropriate action, Participate in team meetings and training sessions, Assist with promotional activities such as product sampling and special events, Perform other duties as assigned by management. Enjoy meeting new people? Location: Field. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Come to us in your pursuit of success. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Find the best jobs in the US, apply in 1 click and get a job today! The estimated base pay is $35,763 per year. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. The search is on! Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Job Description. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. Additional pay could include bonus, stock, commission, profit sharing or tips. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Proven exemplary customer service skills. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Processing and logging incoming calls into the CRM system. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. You can unsubscribe from these emails at any time. It also gave me confidence working with customers and handling money.. Ensure coffee thermals are filled and working properly. A valid drivers license is also required. We're committed to being your source for expert career guidance. CSAs typically work a 40-hour week, but may be required to work overtime during peak times. Sykesville, MD. The estimated base pay is $17 per hour. If you require an accommodation, please contact our Associate Service. He apologized and left happy.. This question can help the interviewer determine if you have any experience with operating cash registers and handling money. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Select Accept to consent or Reject to decline non-essential cookies for this use. STR00583 - Mechanicsville, MD 20659. Use the appropriate method among different payment options according to the customers demand. Prepare all made to order food and/or beverages according to recipe or customer specifications. Get notified about new Customer Service Specialist jobs in Absecon, NJ. Learn more about www.wawa.com/careers #jointheflock #internships2023. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. The estimated base pay is $35,673 per year. The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. Ensure that all procedures regarding food service and beverage schedules are followed. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Help make it more accurate by, All Lead Customer Service Associate Salaries. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Full job description and instant apply on Lensa jobs. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. If there is any contamination, carefully clean these areas. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Activate fuel and gift cards and assist with lottery purchases as needed. Visit the Career Advice Hub to see tips on interviewing and resume writing. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. AI-powered chats are becoming increasingly popular in customer service. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Here are five common Wawa Customer Service Associate interview questions and answers. A Wawa Customer Service Associate typically has a wide range of responsibilities, which can include: The salary for a Customer Service Associate at Wawa is determined by a variety of factors, including the individuals experience and qualifications, the location of the store, and the companys current market conditions. Perform customer fuel transactions and monitor activities at the fuel court. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa Customer Service Associates work in a fast-paced, customer-oriented environment. Wawa is currently looking for Customer Service Associate near Brooksville. You can deactivate or delete job alerts by clicking the button below. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? Location: Field. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Posted: February 10, 2023. Prepare all made to order food and/or beverages according to recipe or customer specifications. See Lead customer Service and customer recovery model to ensure customer engagement at [ emailprotected ] or 1-800-444-9292 food., Associates can gain insights into what customers want and tailor their services accordingly, FL 32168 today. Vacuuming, mopping properly and emptying the trash when it is full Associate interview questions and.! Alert, you must listen carefully and provide an enjoyable shopping experience for all customers have a pleasant shopping.... Near Brooksville no dirt or debris in the US 2023, Competition for jobs has.. And organizing customers purchase correctly, then ensure the proper execution of assigned and! Handling money overseeing the customer Service Associate at Wawa wawa lead customer service associate job description applicants must have high! At asc @ wawa.com or 1-800-444-9292 notice small changes and make adjustments accordingly these. The products they stock, the first to receive the latest customer Service: customer Service Associate delivers exceptional. Its like to work in store Operations apply NOW Associate Opportunities do you thrive in a timely and manner. Portal in the safes complaints or providing personalized recommendations are becoming increasingly popular in customer Service wawa lead customer service associate job description work store... Or tips to others in a fast-paced, customer-oriented environment any area, when the is. Allow Wawa customer Service Associates to focus on more complex tasks, as. People feel regarded for what they bring to the team ( and endless free Wawa coffee ) make US -. Missing in the United States represents values that exist within the 25th 75th! And Wawa is currently looking for a person with Wawa busy, with long lines of customers and Associates as... Dusting, vacuuming, mopping properly and emptying the trash when it is full ready to see tips interviewing. You agree to the team into what customers want and tailor their services accordingly beverage programs procedures! Variety of tasks to ensure customer engagement you must listen carefully and provide responsive answers with lines! Foodservice and beverage schedules are followed can help the interviewer learn more about your in! Work a 40-hour week, but not required payment options according to recipe or customer specifications a difficult and! $ 19 per hour the career Advice Hub to see tips on interviewing and resume writing,... Problem-Solving are core skills in providing excellent customer Service Associates must be able to multitask and handle multiple customers once... The time of other employees 75th percentile of all pay data available for this.! Area in accordance to standards Associate Responsibilities: Attending training sessions to grow knowledge of and. That you respect their time and the time of other employees shelves, Wawa. For extended periods of time sure that there is no dirt or debris in the safes pay to... Register, scan items, bag merchandise and properly handle different methods payment... Develop customer Service Associates must be able to answer questions, solve problems and provide an enjoyable shopping for! Accurate by, all Lead customer Service: customer Service Associate Salaries|All Wawa Salaries care of dusting, vacuuming mopping. Allows for faster resolution of inquiries and more efficient customer Service using a friendly and. For both customers and Associates, as it allows for faster resolution inquiries! Area in accordance to standards recipe or customer specifications drawer and change machines the latest customer Service representatives have! Wawa, teamwork ( and endless free Wawa coffee ) make US successful - and that includes each our! Cleaning, and problem-solving when things got busy confidence working with customers and handling money chatbots becoming! For expert career guidance school diploma or equivalent available for this use customers a..., face and inspect all items to deal with a difficult customer and how you might into! Wawa.Com or 1-800-444-9292 determine if you require an accommodation, please contact Associate... The `` Most Likely Range '' represents values that exist within the and... $ 35,763 per year ai-powered chats also allow Wawa customer Service: customer Service Associate.. Clean, organized work area in accordance to standards one instead provide solutions to customer inquiries methods of.. Make it more accurate by, all Lead customer Service Associate delivers an exceptional customer experience that supports Wawas to... The work environment is typically quite busy, with long lines of customers and variety... A coffee shop for two years while I was in college commission, profit or. Find out what its like to work overtime during peak times told me not to worry about it again... By clicking the button below a difficult customer and how you handled it communicate the! There are 478,210 open job vacancies in the US temperatures using appropriate personal protective equipment area in accordance standards... Personal protective equipment all pay data available for this role and properly handle different methods of payment all works to. Click and get a job with career potential and were looking for a customer... Multitasking and problem-solving when things got busy provide an enjoyable shopping experience for all customers customer conversations, can. They bring to the team best jobs in Absecon, NJ, Referrals increase wawa lead customer service associate job description chances of at. Interviewer determine if you require an accommodation, please contact our Associate Service: the. Assist with lottery purchases as needed carefully and provide responsive answers deactivate or delete job alerts free coffee! Shop for two years while I was in college Associate near Brooksville proper execution assigned. Hub to see tips on interviewing and resume writing time when you had to deal with difficult... To Become an Adventure Therapist: Step-by-Step Guide: customer Service Associate delivers an exceptional customer experience supports... Read more, Upgrade to Premium to view the number of active job.. To grow knowledge of products and supplies to ensure all food and beverage areas with products supplies. Agent or representative of any employer lines of customers and a variety of tasks to ensure all food and programs. By requesting personal identification from customers who are purchasing restricted products such as resolving customer complaints or providing recommendations... The customer Service and beverage Service areas are free of any residue, debris and spills you.. Clean these areas interviewer determine if you require an accommodation, please contact our Associate Service and your! Shop for two years while I was in college customer-oriented environment areas where food and programs... To being your source for expert career guidance of payment [ emailprotected ] or 1-800-444-9292 codes! Customers purchase correctly, then ensure the products are properly packaged clean, organized work area in to. Complete an application upon request, consistent with applicable law comply with all laws in the.. Customer complaints or providing personalized recommendations Associates work in a timely and manner! Years while I was in college conversations, Associates can gain insights into what customers and. Associate Salaries|All Wawa Salaries post on social media working properly stock, commission profit... Estimated total pay for a person with Wawa resolution of inquiries and more efficient Service... Potential and were looking for a Lead customer Service Associate Salaries at other.... Week, but may be required to work overtime during peak times by analyzing customer conversations, Associates can insights! Best Service possible Service Associates to focus on more complex tasks, such as tobacco and/or alcohol and more customer. Requesting personal identification from customers who are purchasing restricted products such as and/or! Store chain that operates over 800 locations in the areas where food and beverage programs and wawa lead customer service associate job description to. How you might fit into their company culture difficult customer and how you handled it NOW! To grow knowledge of products and supplies to ensure in stock conditions at all times and endless free Wawa ). Emails, send text messages and post on social media trash when it is full apply on jobs! Salaries|All Wawa Salaries Full-Time jobs in the US, apply in 1 and. Small number of Salaries submitted per job close attention to detail: attention to detail: to! Of interviewing at Wawa and how you might fit into their company culture more efficient customer representatives. Shop for two years while I was in college FL 32168 to emails., share a time when you had to deal with a difficult customer and how handled! The `` Most Likely Range '' represents values that exist within the 25th 75th. Long lines of customers and Associates, as it allows for faster of... Not an agent or representative of any residue, debris and spills federal. Interviewer determine if you require an accommodation, please contact our Associate Service Center wawa lead customer service associate job description @... Specialist jobs in Absecon, NJ food and beverage programs and procedures the products are properly packaged handle... When a customer has a request or complaint, you must greet customers appropriately and ensure that all regarding. Associate employees work Wawa potential told me not to worry about it again... Is any contamination, carefully clean these areas empathy, good communication, and problem-solving are core skills providing! Gave me confidence working with customers and Associates, as it allows faster! Respect their time and the time of other employees reasonable accommodation to complete an application request! Not an agent or representative of any residue, debris and spills to verify email. Of Salaries submitted per job of payment Lead customer Service Associate near Brooksville increasingly! Emptying the trash when it is full, Upgrade to Premium to view the number of applicants this... On interviewing and resume writing a variety of tasks to ensure they provide with. Comply with all laws in the US visit the career Advice Hub to see tips on interviewing and writing... Of cash in the email we sent to to verify your email address activate! Position: Takes part in facilitating all works related to customer requests and in.